Latch.com, a leading provider of smart access solutions, was founded in 2014 to revolutionize building management with keyless entry systems and integrated software tools. As the company expanded, their order management system became fragmented, spread across multiple platforms including Salesforce Commerce, Shopify, and NetSuite. This case study explores how Latch.com partnered with MLVeda to create a streamlined, automated solution that reduced operational costs by 90%.

In today’s rapidly evolving e-commerce landscape, integrating platforms like Shopify with enterprise resource planning (ERP) systems like NetSuite is essential for scaling efficiently. Tailwind Nutrition, a leader in endurance nutrition products, faced significant challenges in synchronizing B2B customer orders between Shopify and NetSuite. Manual interventions, redundant customer creation, and unapproved sales orders were slowing down operations and complicating their workflow. Partnering with MLVeda, they implemented a powerful middleware solution that streamlined data synchronization, improved accuracy, and ensured operational efficiency.